Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-ev-collision-specialist.dentrepair-talk.com (referred to as “Tesla EV Collision Specialist,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://tesla-ev-collision-specialist.dentrepair-talk.com), applications, services, and products offered under this domain. Please note that it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data handling.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit websites linked to this Privacy Policy.
  • Engage with communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Bank account numbers and financial transaction records.
  • Purchase Information: Data related to products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking and analytics purposes (anonymized where possible).
  • Location Data: Geographic coordinates when you use our location-based services, which helps in providing personalized content and services.
  • Feedback: Comments, reviews, and responses provided by users to enhance our products and services.
  • Social Media Information: Details obtained from social media platforms when users choose to log in through these accounts.
  • Product Information: Preferences, specifications, and feedback on the products you interact with on our platform.

We collect this data through various methods: user input forms, account settings, browsing interactions, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functionality of our website, ensuring a smooth user experience.
  • Preferences: Customizing your preferences, such as language settings, to personalize content.
  • Analytics: Tracking website usage statistics to understand how users interact with our site and improve performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling purchase orders and providing post-sales support.
  • Complying with legal obligations and regulatory requirements.
  • Analyzing user behavior to improve our services.

Once the retention period ends or when the purpose is fulfilled, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data in transit and at rest.
  • Secure third-party processing partners who adhere to strict data security standards.
  • Regular security updates and patches to our systems.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children, and any such data will be deleted if we become aware of its collection through our platform.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Rectification or correction of inaccurate data.
  • Erasure (also known as the ‘right to be forgotten’) under specific circumstances.
  • Restriction or objection to the processing of your data in certain cases.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated individual decision-making, including profiling.
  • The right to file appeals and complaints with relevant supervisory authorities.

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests, or complaints regarding privacy or data protection, please reach out to us via: